A plugin, campaign tag or content update can add weight to key pages.
Build · ServiceYour website
Your website
should work as hard
as you do
We build and maintain fast, secure websites that stay reliable, perform smoothly, and keep your business moving.
Planned checksPerformance reviewedHuman ownership
What goes wrong
Small faults become expensive when nobody is watching
A website problem can start quietly: a heavier page, an expired connection or an update left behind. Customers may feel the effect before your team knows what changed.
How the issue developsPotential issue
✓Where a check can help
Customers may wait longer for pages or key actions to respond.
Slower journeys can make it harder for visitors to complete what they came to do.
Maintenance responsePerformance checks help spot changes and identify which pages need attention.
What's included
The ongoing care behind a working website.
We build the care plan around your site's platform, condition and day-to-day needs. It sets out the checks, updates and small fixes included, with larger repairs or development agreed separately.
Performance checks
Review key pages and relevant Core Web Vitals to spot changes in speed or responsiveness and prioritise improvements.
Tested updates
Review supported updates, check affected pages and use staging and recovery options appropriate to the site.
Monitoring & issue review
Check the availability and security signals included in your plan, then investigate or escalate issues that need attention.
Backup & recovery checks
Confirm who owns backups, where they are stored and which restore checks and recovery actions the plan includes.
Clear reporting
See the work completed, issues found and next priorities in plain English, on the reporting schedule agreed for your site.
Small fixes & changes
Handle the minor fixes and content changes included in the plan. Larger changes receive their own scope and estimate.
A month with us
Here’s what we take care of every month.
Here is an example of how planned care can run through a month. Your site's needs, urgent issues and care agreement determine the actual schedule and work included.
This week's focus
StagingCMSBackups
Updates, checked before release
Review pending updates and the available recovery route, test relevant changes and check the live site after release.
What happens
- Review supported CMS, plugin and dependency updates
- Use staging where available and test affected journeys
- Confirm recovery options and check production after release
What you receive
- An update record
- Notes on recovery checks
- Any follow-up issues identified after release
Between planned tasks
Discuss monthly careAlerts and requests follow the support hours, priorities and escalation route in your care plan. Automated monitoring does not mean round-the-clock human support.
Connected maintenance ecosystem
Everything your website needs, in one system
Updates, performance, security and enquiries affect one another. We review the signals together and keep the right person responsible for each issue, including your host or other providers where needed.
Uptime
Availability checks help flag outages for the agreed response process.
Updates
Review supported changes and test the parts of the site they affect.
Performance
Track available performance data and important customer journeys.
Security
Review the scans, access and certificate checks covered by the plan.
Forms & integrations
Check that important enquiries reach the intended destination.
Reporting
Keep a clear record of findings, completed work and next steps.
Nozentra careMaintenance system
CheckedRecordedOwned
AI contribution
AI keeps an eye on the details that matter
AI can help compare changes, organise findings and highlight differences for review. Our team checks the context and decides what needs fixing, further testing or escalation.
AI-assisted reviewIllustrative example
One change, reviewed in context
Understand what changed before deciding what to do.
The review brings together the previous state, the latest change and the checks needed to understand its effect on the site.
01Starting pointPrevious state available for comparison
02Change identifiedUpdate, theme or content change noted
03Impact reviewedAffected pages, performance and forms checked
04Human decisionKeep, hold, fix or restore
Example review · Theme update
Header spacing changed
A comparison highlights a spacing change on the homepage. The team checks the affected layout before deciding whether to keep the update or investigate further.
Human reviewCheck before keeping.
The reviewer records what was checked, the decision and any follow-up work.
If a problem appearsHold → investigate → fix or restore
The team chooses the next step using the findings and the available recovery route.
Onboarding
Get things fixed, then keep them that way
We start with a full audit, fix the issues that matter, then move into ongoing monitoring and maintenance.
- First
Review the site
Confirm the platform, access, current issues and whether the service fits.
- Next
Set the priorities
Document the backlog, dependencies and responsibilities, then agree what needs attention first.
- Where needed
Stabilise
Scope larger repairs separately before moving the site into routine care.
- Ongoing
Maintain and report
Follow the care plan, review incoming issues and report on completed work and next priorities.
Our care standard
Every change is tracked clearly.
Clear responsibilities, reviewed changes and a record of the work sit behind the care plan. Response times, backup arrangements and reporting frequency are confirmed for your site.
Planned
Updates, checks and small fixes follow a clear care plan.
Recoverable
Recovery options and responsibilities are checked before higher-risk changes.
Reviewed
Planned changes are tested and the affected journeys checked.
Reported
Completed work, open issues and next priorities are explained clearly.
Featured work
Don't take our word for it.
PomoZentra is our in-house product. Open it and inspect the work directly.
PomoZentra.
In-house SaaS
The 60-second test.
PomoZentra is a focus and planning app we designed, built and deployed ourselves. Open it and check:
- Open the live product
Inspect the interface and experience directly.
- Use it on your phone
Review the responsive experience on the device you use.
- Try the core flows
Plan a week, run a focus session and open a report.
- Review the complete work
Designed, built and deployed end to end by Nozentra.
pomozentra · build log Live in 6 weeks
- Wk 1Product architecture and design system
- Wk 2Initial app design
- Wk 3Reports and core app sections
- Wk 4Marketing site design and development
- Wk 5QA and polish
- Wk 6Deployed live at pomozentra.com
Built in about 2 focused hours a day, with AI supporting production and the Nozentra team owning design, review and launch.
Designed · Built · Deployed
FocusWeekly planReportsAlignmentOutputs
Testimonials
What people say once it ships
Real words from the brands and teams we build and grow for.
Excellent experience working with Nozentra from the initial discussion through to the final delivery. Communication was great, the team was…
Nozentra has been exceptional to work with over the past two years. Their communication, technical expertise, and problem-solving skills hav…
Definitely a 5/5 experience. Nozentra's communication is excellent, and the team is always helpful, responsive, and willing to find a soluti…
Nozentra has been exceptional to work with over the past two years. Their communication, technical expertise, and problem-solving skills hav…
Definitely a 5/5 experience. Nozentra's communication is excellent, and the team is always helpful, responsive, and willing to find a soluti…
Excellent experience working with Nozentra from the initial discussion through to the final delivery. Communication was great, the team was…
For agencies
Need more delivery capacity behind your agency?
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Support without taking the spotlight.
Questions
Website maintenance, answered
What your plan covers depends on the site. Here are the main questions about access, support, reporting and cost.
We review the platform, hosting, integrations and available access before confirming support. The care plan is built around the parts of the site we can maintain and the responsibilities held by your team or other providers.